Best way to solve 500 Internal error in Google Ads API

Slack Knowledge Base Q&A Connector Development
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Summary

Error message ‘500 Internal error encountered’ in Google Ads API. Asking for the best way to solve it.


Question

<@U04SE163WC8> what is the best way to solve this error “500 Internal error encountered. [type_url: “http://type.googleapis.com/google.ads.googleads.v15.errors.GoogleAdsFailure|type.googleapis.com/google.ads.googleads.v15.errors.GoogleAdsFailure” value: “\n%\n\002P\002\022\037An internal error has occurred.\022\026o8WHzPRzLFzARnfJs2Im1w” ]”


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["500-internal-error", "google-ads-api", "error-solving"]
2

Hmm, I don’t know enough to give you a confident answer yet. The extracts provided do not contain specific information about the error “500 Internal error encountered” related to Google Ads. However, there are some general steps you can take when encountering errors with the Google Ads connector in Airbyte: 1. Check the error message: The error message usually contains information about what went wrong. Try to understand the message and see if it points to an issue with your configuration or usage. 2. Check your configuration: Make sure that your Google Ads connector is set up correctly in Airbyte. This includes checking things like your customer ID, developer token, and login customer ID. 3. Check the Airbyte documentation and forum for similar issues or solutions. If the issue persists, it would be best to reach out to the Airbyte community or support for further assistance.

3

Are you using the standard google ads connector, and user_interests stream? We’ve had an issue in that on Google side, published the fix earlier today. Retry the sync?

4

Thanks for your updates. I will retry sync