Error connecting Pendo source to destination connections

Summary

User is facing HTTP 504 error when trying to connect Pendo source to destination connections in Airbyte. Unable to find relevant logs for more information.


Question

Newbie alert. I installed Airbyte locally via Docker and have successfully created a Pendo source connection (test works with the API key I’ve provided) and few different destination connections. However, when I try to the Pendo source connection to any of the destination connections, I get “An unknown error occurred. (HTTP 504)” every time. Can’t find the logs that might give me more information and <#C01AHCD885S|ask-ai> didn’t get me very far. The Pendo source connection has a successful test when being created. Appreciate any help! :thanku:



This topic has been created from a Slack thread to give it more visibility.
It will be on Read-Only mode here. Click here if you want
to access the original thread.

Join the conversation on Slack

["airbyte", "docker", "pendo-source", "destination-connections", "http-504-error", "logs"]

I’m having the same issue and I think it’s related to a timeout error. If you can increase the value of the timeout it may allow airbyte to complete the task.

https://stackoverflow.com/questions/77185658/unknown-error-504-when-connecting-source-mongodb-to-destination-postgres-on-a

but i can’t figure out how to try to make that change, which is why I’m here.

(I’m trying to do notion -> sheets and both the source and destination are set up correctly)

thanks for commenting <@U079881KQHX>. I’ll let you know if I figure out anything. Please do the same. :slightly_smiling_face:

I think maybe it is timing out because it’s trying to read all of my org’s Pendo data, but it would be nice to verify that.