Error connecting Pendo source to destination connections

Slack Knowledge Base Q&A Connector Questions
, , , ,
1

Summary

User is facing HTTP 504 error when trying to connect Pendo source to destination connections in Airbyte. Unable to find relevant logs for more information.


Question

Newbie alert. I installed Airbyte locally via Docker and have successfully created a Pendo source connection (test works with the API key I’ve provided) and few different destination connections. However, when I try to the Pendo source connection to any of the destination connections, I get “An unknown error occurred. (HTTP 504)” every time. Can’t find the logs that might give me more information and <#C01AHCD885S|ask-ai> didn’t get me very far. The Pendo source connection has a successful test when being created. Appreciate any help! :thanku:


This topic has been created from a Slack thread to give it more visibility.
It will be on Read-Only mode here. Click here if you want
to access the original thread.

Join the conversation on Slack

["airbyte", "docker", "pendo-source", "destination-connections", "http-504-error", "logs"]
2

I’m having the same issue and I think it’s related to a timeout error. If you can increase the value of the timeout it may allow airbyte to complete the task.

https://stackoverflow.com/questions/77185658/unknown-error-504-when-connecting-source-mongodb-to-destination-postgres-on-a

but i can’t figure out how to try to make that change, which is why I’m here.

3

(I’m trying to do notion -> sheets and both the source and destination are set up correctly)

4

thanks for commenting <@U079881KQHX>. I’ll let you know if I figure out anything. Please do the same. :slightly_smiling_face:

5

I think maybe it is timing out because it’s trying to read all of my org’s Pendo data, but it would be nice to verify that.