Error logging in Airbyte cloud with HTTP 403

Summary

User is facing an error when trying to log in to Airbyte cloud, receiving a HTTP 403 error indicating lack of permissions. The error response includes details such as the error type, request details, and stacktrace.


Question

Hello Everyone,
I am getting an error when logging in Airbyte cloud. You don’t have the right permissions to take this action. (HTTP 403). The response is below

  "url": "<https://cloud.airbyte.com/workspaces/b16e25fb-2c79-4d1b-a423-00d98c084758/connections>",
  "airbyteVersion": "build-1c458f37ec-20668-master-cloud",
  "errorType": "HttpError",
  "errorConstructor": "Qu",
  "error": {
    "i18nKey": "errors.http.forbidden",
    "i18nParams": {
      "status": 403
    },
    "name": "HttpError",
    "requestId": "5Wfc1iG6yhmx7Td1AKTW",
    "request": {
      "url": "/api/v1/billing/trial_status",
      "method": "post",
      "headers": {
        "Content-Type": "application/json"
      },
      "data": {
        "organizationId": "4eb9382a-c539-492d-9cf0-21c58bddfbcf"
      }
    },
    "status": 403,
    "response": {
      "message": "Forbidden",
      "_embedded": {
        "errors": [
          {
            "message": "Forbidden",
            "_embedded": {},
            "_links": {}
          }
        ]
      },
      "_links": {
        "self": {
          "href": "/api/v1/billing/trial_status",
          "templated": false
        }
      }
    }
  },
  "stacktrace": "HttpError: errors.http.forbidden\n    at Fve (<https://cloud.airbyte.com/assets/core-dgyovvdq4c.js:120:11251>)",
  "userAgent": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36",
  "featureFlags": {}
}```
Any ideas?

<br>

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<sub>
["error", "logging-in", "airbyte-cloud", "http-403", "permissions"]
</sub>

Hi, thanks for reporting, and I think the issue has been resolved! Please feel free to let us know if it is still an issue for you.