Error while testing connector in low code UI

Slack Knowledge Base Q&A Connector Development
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Summary

The user is facing an SSLError while testing a connector in a low code UI. The curl request is provided for reference.


Question

Hi All, I am using the low code UI to create a connector. During the test, I get the below error.

Please advise.

Note: With curl, I get the 200 response and everything looks good.

How does curl request look?
curl <https://preprod.env.com/api/v2/tickets> -<mailto:uhari.gudla@outlook.com|uhari.gudla@outlook.com>/token -p -v

requests.exceptions.SSLError: HTTPSConnectionPool(host='<http://preprod.env.com|preprod.env.com>', port=443): Max retries exceeded with url: /api/v2/tickets (Caused by SSLError(SSLEOFError(8, 'EOF occurred in violation of protocol (_ssl.c:1129)')))


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["low-code-ui", "connector", "sslerror", "curl-request"]
2

Hmm, I don’t know enough to give you a confident answer yet. The error message you’re seeing is related to an SSL error, which might be due to a variety of reasons such as network issues, server configuration, or certificate problems. However, based on the information extracts provided, I can’t find a direct solution to your problem. I would recommend checking the Airbyte documentation or asking for help in the Airbyte forum for more specific guidance.