ImDPS
January 6, 2023, 7:00pm
1
Is this your first time deploying Airbyte?: No
OS Version / Instance: Ubuntu
Memory / Disk: 8Gb / 100GB
Deployment: using Docker?
Airbyte Version: * 0.39.42-alpha
Source name/version: ZOHO-CRM
Destination name/version: Postgres
Step: The issue is happening while creating a new source.
Description: When I am setting up the source with all the required credentials, I am getting an error.
2023-01-06 18:58:30 INFO i.a.w.t.TemporalAttemptExecution(get):105 - Docker volume job log path: /tmp/workspace/e7005b7c-6820-4c94-9978-b71f7183fa3d/0/logs.log
2023-01-06 18:58:30 INFO i.a.w.t.TemporalAttemptExecution(get):110 - Executing worker wrapper. Airbyte version: 0.39.42-alpha
2023-01-06 18:58:30 INFO i.a.c.i.LineGobbler(voidCall):82 - Checking if airbyte/source-zoho-crm:0.1.0 exists...
2023-01-06 18:58:30 INFO i.a.w.p.DockerProcessFactory(create):108 - Creating docker job ID: e7005b7c-6820-4c94-9978-b71f7183fa3d
2023-01-06 18:58:30 INFO i.a.w.p.DockerProcessFactory(create):163 - Preparing command: docker run --rm --init -i -w /data/e7005b7c-6820-4c94-9978-b71f7183fa3d/0 --log-driver none --name source-zoho-crm-check-e7005b7c-6820-4c94-9978-b71f7183fa3d-0-qhfpc --network host -v airbyte_workspace:/data -v /tmp/airbyte_local:/local -e DEPLOYMENT_MODE=OSS -e USE_STREAM_CAPABLE_STATE=false -e AIRBYTE_ROLE= -e WORKER_ENVIRONMENT=DOCKER -e WORKER_JOB_ATTEMPT=0 -e WORKER_CONNECTOR_IMAGE=airbyte/source-zoho-crm:0.1.0 -e AIRBYTE_VERSION=0.39.42-alpha -e WORKER_JOB_ID=e7005b7c-6820-4c94-9978-b71f7183fa3d airbyte/source-zoho-crm:0.1.0 check --config source_config.json
2023-01-06 18:58:30 INFO i.a.c.i.LineGobbler(voidCall):82 - airbyte/source-zoho-crm:0.1.0 was found locally.
2023-01-06 18:58:31 ERROR i.a.c.i.LineGobbler(voidCall):82 - WARNING: The requested image's platform (linux/amd64) does not match the detected host platform (linux/arm64/v8) and no specific platform was requested
2023-01-06 18:58:31 ERROR i.a.c.i.LineGobbler(voidCall):82 - [FATAL tini (6)] exec python failed: Exec format error
2023-01-06 18:58:31 ERROR i.a.w.g.DefaultCheckConnectionWorker(run):94 - Error checking connection, status: Optional.empty, exit code: 1
2023-01-06 18:58:31 ERROR i.a.w.g.DefaultCheckConnectionWorker(run):100 - Unexpected error while checking connection:
io.airbyte.workers.exception.WorkerException: Error checking connection, status: Optional.empty, exit code: 1
at io.airbyte.workers.WorkerUtils.getJobFailureOutputOrThrow(WorkerUtils.java:129) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
at io.airbyte.workers.general.DefaultCheckConnectionWorker.run(DefaultCheckConnectionWorker.java:96) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
at io.airbyte.workers.general.DefaultCheckConnectionWorker.run(DefaultCheckConnectionWorker.java:37) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
at io.airbyte.workers.temporal.TemporalAttemptExecution.lambda$getWorkerThread$2(TemporalAttemptExecution.java:155) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
at java.lang.Thread.run(Thread.java:1589) [?:?]
2023-01-06 18:58:31 INFO i.a.w.t.TemporalAttemptExecution(lambda$getWorkerThread$2):158 - Completing future exceptionally...
io.airbyte.workers.exception.WorkerException: Unexpected error while getting checking connection.
at io.airbyte.workers.general.DefaultCheckConnectionWorker.run(DefaultCheckConnectionWorker.java:101) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
at io.airbyte.workers.general.DefaultCheckConnectionWorker.run(DefaultCheckConnectionWorker.java:37) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
at io.airbyte.workers.temporal.TemporalAttemptExecution.lambda$getWorkerThread$2(TemporalAttemptExecution.java:155) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
at io.airbyte.workers.temporal.TemporalAttemptExecution.get(TemporalAttemptExecution.java:129) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
at io.airbyte.workers.temporal.check.connection.CheckConnectionActivityImpl.runWithJobOutput(CheckConnectionActivityImpl.java:79) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
at jdk.internal.reflect.DirectMethodHandleAccessor.invoke(DirectMethodHandleAccessor.java:104) ~[?:?]
at java.lang.reflect.Method.invoke(Method.java:578) ~[?:?]
at java.lang.Thread.run(Thread.java:1589) [?:?]
2023-01-06 18:58:31 INFO i.a.w.t.TemporalAttemptExecution(lambda$getWorkerThread$2):158 - Completing future exceptionally...
io.airbyte.workers.exception.WorkerException: Unexpected error while getting checking connection.
at io.airbyte.workers.general.DefaultCheckConnectionWorker.run(DefaultCheckConnectionWorker.java:101) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
at io.airbyte.workers.general.DefaultCheckConnectionWorker.run(DefaultCheckConnectionWorker.java:37) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
at io.airbyte.workers.temporal.TemporalAttemptExecution.lambda$getWorkerThread$2(TemporalAttemptExecution.java:155) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
at java.lang.Thread.run(Thread.java:1589) [?:?]
Caused by: io.airbyte.workers.exception.WorkerException: Error checking connection, status: Optional.empty, exit code: 1
at io.airbyte.workers.WorkerUtils.getJobFailureOutputOrThrow(WorkerUtils.java:129) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
at io.airbyte.workers.general.DefaultCheckConnectionWorker.run(DefaultCheckConnectionWorker.java:96) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
... 3 more
2023-01-06 18:58:31 INFO i.a.w.t.TemporalAttemptExecution(get):131 - Stopping cancellation check scheduling...
2023-01-06 18:58:31 WARN i.t.i.a.POJOActivityTaskHandler(activityFailureToResult):307 - Activity failure. ActivityId=f503b8f6-c4fa-3c62-867d-a00b8821f50c, activityType=RunWithJobOutput, attempt=1
java.util.concurrent.ExecutionException: io.airbyte.workers.exception.WorkerException: Unexpected error while getting checking connection.
at java.util.concurrent.CompletableFuture.reportGet(CompletableFuture.java:396) ~[?:?]
at java.util.concurrent.CompletableFuture.get(CompletableFuture.java:2073) ~[?:?]
at io.temporal.internal.activity.POJOActivityTaskHandler$POJOActivityInboundCallsInterceptor.execute(POJOActivityTaskHandler.java:214) ~[temporal-sdk-1.8.1.jar:?]
at io.temporal.internal.activity.POJOActivityTaskHandler$POJOActivityImplementation.execute(POJOActivityTaskHandler.java:180) ~[temporal-sdk-1.8.1.jar:?]
at io.temporal.internal.activity.POJOActivityTaskHandler.handle(POJOActivityTaskHandler.java:120) ~[temporal-sdk-1.8.1.jar:?]
at io.temporal.internal.worker.ActivityWorker$TaskHandlerImpl.handle(ActivityWorker.java:204) ~[temporal-sdk-1.8.1.jar:?]
at io.temporal.internal.worker.ActivityWorker$TaskHandlerImpl.handle(ActivityWorker.java:164) ~[temporal-sdk-1.8.1.jar:?]
at io.temporal.internal.worker.PollTaskExecutor.lambda$process$0(PollTaskExecutor.java:93) ~[temporal-sdk-1.8.1.jar:?]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1144) [?:?]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642) [?:?]
at java.lang.Thread.run(Thread.java:1589) [?:?]
Caused by: io.airbyte.workers.exception.WorkerException: Unexpected error while getting checking connection.
at io.airbyte.workers.general.DefaultCheckConnectionWorker.run(DefaultCheckConnectionWorker.java:101) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
at io.airbyte.workers.general.DefaultCheckConnectionWorker.run(DefaultCheckConnectionWorker.java:37) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
at io.airbyte.workers.temporal.TemporalAttemptExecution.lambda$getWorkerThread$2(TemporalAttemptExecution.java:155) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
... 1 more
Caused by: io.airbyte.workers.exception.WorkerException: Error checking connection, status: Optional.empty, exit code: 1
at io.airbyte.workers.WorkerUtils.getJobFailureOutputOrThrow(WorkerUtils.java:129) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
at io.airbyte.workers.general.DefaultCheckConnectionWorker.run(DefaultCheckConnectionWorker.java:96) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
at io.airbyte.workers.general.DefaultCheckConnectionWorker.run(DefaultCheckConnectionWorker.java:37) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
at io.airbyte.workers.temporal.TemporalAttemptExecution.lambda$getWorkerThread$2(TemporalAttemptExecution.java:155) ~[io.airbyte-airbyte-workers-0.39.42-alpha.jar:?]
... 1 more
Hello there! You are receiving this message because none of your fellow community members has stepped in to respond to your topic post. (If you are a community member and you are reading this response, feel free to jump in if you have the answer!) As a result, the Community Assistance Team has been made aware of this topic and will be investigating and responding as quickly as possible.
It is best to use our topic creation template; if you haven’t yet, we recommend posting a followup with the requested information. With that information the team will be able to more quickly search for similar issues with connectors and the platform and troubleshoot more quickly your specific question or problem.
Make sure to upload the complete log file; a common investigation roadblock is that sometimes the error for the issue happens well before the problem is surfaced to the user, and so having the tail of the log is less useful than having the whole log to scan through.
Be as descriptive and specific as possible; when investigating it is extremely valuable to know what steps were taken to encounter the issue, what version of connector / platform / Java / Python / docker / k8s was used, etc. The more context supplied, the quicker the investigation can start on your topic and the faster we can drive towards an answer.
We in the Community Assistance Team are glad you’ve made yourself part of our community, and we’ll do our best to answer your questions and resolve the problems as quickly as possible. Expect to hear from a specific team member as soon as possible.
Thank you for your time and attention.