Hi, I created the above mentioned connection and it is expected that the sync will fail but usually when syncs failed it triggered 2nd & 3rd attempt automatically.
But now its staying in retrying state and no 2nd or 3rd attempt is triggered.
Can we please look into this issue, as it once goes to retrying/incomplete state, user becomes trigger a 2nd job for it.
In below attached image, we can observe following 3 things:
-Sync was triggered at 1:30pm & current time is 1:44pm, it means the sync is in retrying state for 15 mins.
-We can observe that there is only 1 attempt even though it says retrying.
Hello there! You are receiving this message because none of your fellow community members has stepped in to respond to your topic post. (If you are a community member and you are reading this response, feel free to jump in if you have the answer!) As a result, the Community Assistance Team has been made aware of this topic and will be investigating and responding as quickly as possible.
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Thanks for the post and apologies for the significant delay in response.
Since it’s been a number of days since you first made your post, can you upgrade to the latest versions of Airbyte and the Mailchimp and Redshift connectors? There are have been significant changes to our platform, which may solve the issues you’re facing.
Please report back with your experience after upgrading and let me know if the issues are still persisting. I’ll be happy to escalate it to Github where our team will determine if it’s the cause of a bug. Thanks for using Airbyte and apologies for the delay in response.