Chargebee Connector API Compatibility Issue

Summary

User reports a 400 error with the Chargebee connector due to API endpoint incompatibility between product catalog versions 1.0 and 2.0. They reference a recent commit and PR for context.


Question

Hi Community, we recently start having issue with <https://docs.airbyte.com/integrations/sources/chargebee|Chargebee connector >: https://{domain}.<http://chargebee.com/api/v2/plans?sort_by%5Basc%5D=updated_at&include_deleted=true&updated_at%5Bbetween%5D=%5B1641027600%2C+1643705999%5D|chargebee.com/api/v2/plans?sort_by%5Basc%5D=updated_at&include_deleted=true&updated_at%5Bbetween%5D=%5B1641027600%2C+1643705999%5D> failed with status code 400 and error message The API endpoint is incompatible with the product catalog version. You are calling product catalog 1.0 API endpoint but you are using product catalog 2.0

I guess it’s related to latest commit: https://github.com/airbytehq/airbyte/commit/7c6b528e1f057921d24b48faee4ec31a5782a145 & https://github.com/airbytehq/airbyte/pull/48133|PR

We still observing this issues for plans, addons endpoints. Could you please help us to understand whether this is known issue?



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['chargebee-connector', 'api-error', 'product-catalog-compatibility', 'status-code-400']

We have the same issue <@U07V94Z5PAM>. Did you already found a solution?

We disabled endpoints from v1

Sounds like an easy solution! Are you on the latest version of the connector?

Yup, and with recent it still doesn’t work

Thank you for your help, much appreciated! We will go for the same solution

We have the same issue <@U07V94Z5PAM>. Did you already found a solution?

We disabled endpoints from v1

Sounds like an easy solution! Are you on the latest version of the connector?

Yup, and with recent it still doesn’t work

Thank you for your help, much appreciated! We will go for the same solution