Could not upload log files for troubleshooting

I cannot upload files .It says new user cant upload files , so I am stuck with trouble shooting :frowning:

It’s solved now @alpana2712

Hi there from the Community Assistance team.
We’re letting you know about an issue we discovered with the back-end process we use to handle topics and responses on the forum. If you experienced a situation where you posted the last message in a topic that did not receive any further replies, please open a new topic to continue the discussion. In addition, if you’re having a problem and find a closed topic on the subject, go ahead and open a new topic on it and we’ll follow up with you. We apologize for the inconvenience, and appreciate your willingness to work with us to provide a supportive community.