Encountering HTTP 504 Gateway Timeout error on Azure VM with Ubuntu

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Summary

The user is facing HTTP 504 Gateway Timeout errors while setting up sources and destinations on an Azure virtual machine running Ubuntu. Despite increasing resources, the issues persist. Looking for insights and troubleshooting steps.


Question

Hi everyone.
I’m encountering a couple of issues while setting up sources and destinations on my Azure virtual machine running Ubuntu. Here are the details:
• VM Specs: 4 vCPUS, 16 GB RAM
• Error Message: “An unknown error occurred. (HTTP 504)”
• Web App Console Error: trackError() failed because RUM is not initialized.
• Error Code: 504 Gateway Timeout
Despite having increased the resources of the VM significantly, the issues persist, which suggests that resource constraints might not be the root cause.
Has anyone experienced similar issues or have insights into resolving HTTP 504 Gateway Timeout errors? Any suggestions or troubleshooting steps would be greatly appreciated. Neither installing with abctl directly nor using Helm worked.
Thank you


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["http-504-gateway-timeout", "azure-vm", "ubuntu", "resource-constraints", "troubleshooting"]
2

I tried running it on my local machine, and it works fine there. This suggests that the issue might be related to my virtual machine or the Linux OS environment.

3

Okay, I got it working with Docker Compose using ./run-ab-platform.sh. I’ll use it this way for now, but I prefer not to rely on this method as it is going to become obsolete in the future.