Error creating AppsFlyer source connector with outdated API and max retries exceeded

Slack Knowledge Base Q&A Connector Questions
, , , ,
1

Summary

The user is facing an issue while creating an AppsFlyer source connector due to an outdated API and max retries exceeded error. They are looking for assistance.


Question

I am unsure where to reach, but I am creating an AppsFlyer source connector with a given access_token, app_id, and a start_date. Now I get the below error(I have replaced the keys with the placeholder):
it looks like the API is outdated and also says max retries exceeded. Can anyone help me with this?

ConnectionError(MaxRetryError("HTTPSConnectionPool(host='<http://hq.appsflyer.com|hq.appsflyer.com>', port=443): Max retries exceeded with url: /export/&lt;app_id&gt;/partners_report/v5?api_token=&lt;api_token&gt;&amp;from=2024-05-03&amp;to=2024-05-03&amp;timezone=UTC (Caused by NewConnectionError('&lt;urllib3.connection.HTTPSConnection object at 0x7f69893725e0&gt;: Failed to establish a new connection: [Errno -2] Name does not resolve'))"))```

<br>

---

This topic has been created from a Slack thread to give it more visibility.
It will be on Read-Only mode here. [Click here](https://airbytehq.slack.com/archives/C021JANJ6TY/p1714777455948499) if you want to access the original thread.

[Join the conversation on Slack](https://slack.airbyte.com)

<sub>
["appsflyer-source-connector", "access-token", "app-id", "start-date", "api-outdated", "max-retries-exceeded", "error"]
</sub>