Failed connect to Zendesk

Troubleshooting
#1

error:
ConnectionError(MaxRetryError("HTTPSConnectionPool(host='hide', port=443): Max retries exceeded with url: /api/v2/account/settings.json?page=1&per_page=100 (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7fdc673e2190>: Failed to establish a new connection: [Errno -2] Name does not resolve'))"))

  • Is this your first time deploying Airbyte?: Yes
  • OS Version / Instance: linux
  • Memory / Disk: you can use something like 8Gb
  • Deployment: Docker - local
  • Airbyte Version: 0.35.12
  • Source name/version: 0.2.5
  • Destination name/version: -
  • Step: The issue is happening during test sync in source
#2

Hey @try can you check if you have entered the right subdomain?

#4

Yes, the subdomain is right :frowning:

this is my log
logs-16 (1).txt (2.5 MB)

#5

Hey, this looks to me like a different error can you create a Github issue for this? You can create it here

ERROR: for airbyte-scheduler
#6

Yes, already! Thank you

#7

Can you add the link to the issue here so that any new person who wants to get update over this thread can see?

#8

issie link: Zendesk -> Redshift ConnectionResetError · Issue #12155 · airbytehq/airbyte · GitHub

#9

Hey I think there are some issues open over zendesk support regarding the 104, Peer connection reset. I think it’s worth checking out with then