Error getting connection from data source hikaridatasource (hikaripool-1) -- During AWS EKS deployment

Troubleshooting
#1

During the deployment on AWS EKS, few pods are running/ Pending but bootloader got errored out. First snapshot also have airbyte-db configuration.
I am not getting which configuration I should change?

Below is the error

image

image
image805×561 61.8 KB

  • Is this your first time deploying Airbyte?: Yes
  • Deployment: Kubernetes deployment
  • Airbyte Version: What version are you using now? using latest version till today
    pods getting created
  • Description:
    Airbyte-db pod status is Error and error is “error getting connection from data source hikaridatasource (hikaripool-1)”

Similar error as mentioned in thread Failed to connect to external postgres DB.
All pods are in same VPC under same cluster

#2

All default setting is used except namespace in kustomization.yaml.

#3

Hello @RahulPatel, could you tell me what connectors/versions you are using? I found an open issue that might be related, but need a few more details:
https://github.com/airbytehq/airbyte/issues/13911

#4

It’s not connector issue, I deployed Airbyte on AWS EKS. Deployment is completed but bootloader pods are not getting up. Bootloader service is not able to connect with airbyte-db.

#5

I see! You’re not using helm, correct? Could you provide the full logs?

#6

Hi @natalyjazzviolin ,
I work with Rahul and attached is what you asked for.

All Pods after deployment.

$ kubectl get pods -n ns-0026-idl | grep airbyte
airbyte-bootloader-796hf 0/1 Error 0 3m6s
airbyte-bootloader-wp6tx 0/1 Pending 0 32s
airbyte-db-596f7fdb48-ntvcw 0/1 Pending 0 3m8s
airbyte-minio-5f776f998c-xxl4x 0/1 Pending 0 3m8s
airbyte-pod-sweeper-78bfcbd996-5zl7r 1/1 Running 0 3m8s
airbyte-server-989b4dfc6-qfhdv 0/1 Pending 0 3m7s
airbyte-temporal-6686b8c895-m5fls 1/1 Running 0 3m7s
airbyte-webapp-58cb994996-jzpl5 1/1 Running 0 3m7s
airbyte-worker-7967b8954f-fvdvl 1/1 Running 0 3m7s
airbyte-bootloader-logs.log (4.8 KB)
AirByte-deployment steps and output.txt (1.3 KB)

#7

Thanks, @suman9730! And to double check: you are not using helm?

#8

Yes @natalyjazzviolin, we are not using helm.

#9

Gotcha! This is redundant, but just in case - could you recheck the port the database is using? I’m looking further into this, and if we don’t find an evident solution today/tomorrow, I’ll escalate it to GitHub.

1 Like
#10

We are using the default settings without any change. (See attached)
env.txt (2.4 KB)
secrets.txt (224 Bytes)

env.txt = .env
secrets.txt = .secrets

#11

If you were using this doc for setting up the database, the port needs to be 3000 and not 5432:
https://docs.airbyte.com/operator-guides/configuring-airbyte-db/#connecting-to-an-external-postgres-database

#12

We are using On Kubernetes (Beta) | Airbyte Documentation to deploy the default installation on AWS EKS.

#13

Getting the same error, even after changing the port to 3000

#14

@natalyjazzviolin Do you have any working template and setting which works for you on AWS EKS since default configs templates are not working.

#15

@RahulPatel I’m looking into it, should have an update for you soon!