Error setting up MySQL source in self-hosted Airbyte

Summary

Error HTTP 504 when setting up MySQL source in self-hosted Airbyte, works in Airbyte Cloud with same credentials


Question

I’m trying to set-up MySQL as a source in self-hosted Airbyte and get the below error. I am able to set-up the source in Airbyte Cloud using the same credentials so I’m not sure why it isn’t working in self-hosted.

An unknown error occurred. (HTTP 504)



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["mysql-source", "self-hosted", "http-504", "credentials", "airbyte-cloud"]

Check the encryption/port numbers, and also consider whether it’s possible the port is blocked from your OSS instance. Could also be issues with resolving DNS (if you’re connecting by hostname).

If you’re able to access the host OSS is running on, you may want to try to connect directly using the MySQL CLI and start there to avoid chasing phantoms if it’s a networking issue of some type.

Thanks for the advice! Our DevOps team was able to resolve the issue by adding the IP address for the server to the MySQL security group.