Error syncing data with FailedRecordIteratorException

Slack Knowledge Base Q&A Connector Questions
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Summary

Error message ‘FailedRecordIteratorException’ with details of java.lang.RuntimeException and java.sql.SQLException when syncing data


Question

Howdy. When we try to sync we’re getting an error:

FailedRecordIteratorException java.lang.RuntimeException: java.sql.SQLException: Error retrieving record: Unexpected Exception: java.io.EOFException message given: Can not read response from server. Expected to read 87 bytes, read 25 bytes before connection was unexpectedly lost


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["error", "syncing-data", "failedrecorditeratorexception", "java-lang-runtimeexception", "java-sql-sqlexception"]
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Any assistance would be helpful.

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I have the logs if someone can tell me where to send it. Our connector is MySQL running the latest version (3.3.20).