Issue Triggering Connection Sync via API

Slack Knowledge Base Q&A API, Terraform and Other Topics
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Summary

User is facing issues with triggering connection sync using various API endpoints, receiving 403 Forbidden and 502 Bad Gateway errors.


Question

Hello, I need help. I’m trying to trigger a connection sync through API and so far I’ve tried:

  1. POST /api/v1/connections/{connectionId}/sync and POST /api/v1/jobs (with the body of {"connectionId": "e735894a-e773-4938-969f-45f53957b75b", "jobType": "sync"}), both returns 403 Forbidden
  2. POST /api/public/v1/connections/sync (with the body of {"connectionId": "e735894a-e773-4938-969f-45f53957b75b", "jobType": "sync"} ), the response took too long and returned with 502 Bad Gateway :
<body>
<h1>An error occurred.</h1>
<p>Sorry, the page you are looking for is currently unavailable.<br/>
Please try again later.</p>
<p>If you are the system administrator of this resource then you should check
the error log for details.</p>
<p><em>Faithfully yours, nginx.</em></p>
</body>
</html>```
  I've tried to ask the AI multiple times with no concrete answers. So may I ask what's the correct API for triggering a connection sync?

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<sub>
['api', 'connection-sync', '403-forbidden', '502-bad-gateway']
</sub>