Trouble installing Airbyte on Ubuntu machine

Slack Knowledge Base Q&A Platform Questions
, , , ,
1

Summary

User is facing issues installing Airbyte on Ubuntu machine when running the run-ab-platform.sh script. No output is generated.


Question

Hey Airbyte Community!
I’m having trouble installing on my ubuntu machine.

when running
./run-ab-platform.sh
nothing happens?

(Following this guide: https://docs.airbyte.com/deploying-airbyte/docker-compose)


This topic has been created from a Slack thread to give it more visibility.
It will be on Read-Only mode here. Click here if you want
to access the original thread.

Join the conversation on Slack

["installing", "ubuntu-machine", "run-ab-platform.sh", "docker-compose"]
2

this is my docker version

3

and docker compose plugin version

4

I ran --debug out of curiosity, and it looks like some analytics things might not be working, but no information about the script not running as intended as far as I can tell

5

I have the same behavior on my MacOS…, any help here? Thanks!

Docker Compose version v2.27.1-desktop.1```
The output of a sh run:
```./run-ab-platform.sh -x                                                                                                                                                                                   
./run-ab-platform.sh:16: TelemetrySend started install
./run-ab-platform.sh:16: true
./run-ab-platform.sh:16: local state=started
./run-ab-platform.sh:16: local event=install
./run-ab-platform.sh:16: local err=
./run-ab-platform.sh:16: date -u +%Y-%m-%dT%H:%M:%SZ
./run-ab-platform.sh:16: local now=2024-06-15T20:51:51Z
./run-ab-platform.sh:16: cat
./run-ab-platform.sh:16: local 'body={
  "anonymousId":"# Deprecated, use analytics_id instead 41715C63-9112-45D5-86F8-471644A6F41A",
  "event":"install",
  "properties": {
    "deployment_method":"run_ab",
    "session_id":"AD0991AE-4EDE-453B-86CC-099EB94DA679",
    "state":"started",
    "os":"darwin23",
    "script_version":"0.63.0",
    "error":""
  },
  "timestamp":"2024-06-15T20:51:51Z",
  "writeKey":"kpYsVGLgxEqD5OuSZAQ9zWmdgBlyiaej"
}'
./run-ab-platform.sh:16: curl -s -o /dev/null -H 'Content-Type: application/json' -X POST -d '{
  "anonymousId":"# Deprecated, use analytics_id instead 41715C63-9112-45D5-86F8-471644A6F41A",
  "event":"install",
  "properties": {
    "deployment_method":"run_ab",
    "session_id":"AD0991AE-4EDE-453B-86CC-099EB94DA679",
    "state":"started",
    "os":"darwin23",
    "script_version":"0.63.0",
    "error":""
  },
  "timestamp":"2024-06-15T20:51:51Z",
  "writeKey":"kpYsVGLgxEqD5OuSZAQ9zWmdgBlyiaej"
}' <https://api.segment.io/v1/track>```
6

<@U0783GDRBFX> Wow, thanks for letting me know, I also have Pihole installed in my network, I’ll try to run it without it. Thank you for letting me know!

7

<@U0783GDRBFX> you were right, it worked!

8

<@U077VSBVAH5> I figured out what my issue was - pihole on my local network was blocking the telemetry in the .sh file.

Hope this helps!