Troubleshooting Custom Connector API Key Issue

Summary

User is experiencing an error with a custom connector in Airbyte Cloud for one specific API key, despite it working locally and for other accounts. The error indicates a failure in the activity task with maximum retry attempts reached.


Question

Hi! I’ve created a custom connector that hits a very simple URL with an API key, it’s as simple as it gets. For 11 of our accounts, it’s working great. But 1 API key, which connects fine locally, is returning Internal message: Activity with activityType='RunWithJobOutput' failed: 'Activity task failed'. scheduledEventId=12, startedEventId=13, activityId=8c633910-68da-384c-b883-c35adb29e63a, identity='1@prod-worker-848cf49b87-rj5q7', retryState=RETRY_STATE_MAXIMUM_ATTEMPTS_REACHED when I try to set it up as a source in Airbyte Cloud. I’ve confirmed that the API Key is good, there’s nothing different in the settings, there’s nothing unique about this account, and I do not know what to try next to troubleshoot. Anyone have any tips or help?



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['custom-connector', 'api-key', 'airbyte-cloud', 'activity-task-failed']