Data Mismatch in Freshdesk Source for Agents Entity

Slack Knowledge Base Q&A Connector Questions
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Summary

The user is experiencing data mismatch in the ‘Freshdesk’ source for the ‘agents’ entity specifically on the ‘id’ column. They have checked with a curl request using the ‘/api/v2/agents’ endpoint mentioned in the Freshdesk API documentation. The user is inquiring if a new endpoint is being used and requesting assistance.


Question

Hi team,
There is data mismatch in Freshdesk source for agents entity on the id column.
Checked with the curl request using this /api/v2/agents as mentioned https://developers.freshdesk.com/api/#agents|here.
Is the new endpoint being used?
Can someone assist here


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["data-mismatch", "freshdesk", "agents-entity", "id-column", "curl-request", "api-endpoint", "assistance"]
2

<@U01AB6V6NMQ> <@U03K0N068AV> <@U03PBK8ANBX> Can someone please assist here?

3

hi <@U0409B7B1C3>! direct support is only offered to Airbyte Cloud or Airbyte Self-Managed customers.
If you are one of them, you should have a button to reach out to support, they are pretty responsive :slightly_smiling_face:

4

<@U0409B7B1C3> ask to you read <https://docs.airbyte.com/community/code-of-conduct|Airbyte Slack Code of Conduct>. Please do not ping individuals :slightly_smiling_face:. For your problem can I ask you to open a Github Discussion and provide all the information about the issue you’re having? What version of the connector you’re using etc. Thanks