Issues with Amazon Ads Source - Stream and Metrics

Slack Knowledge Base Q&A Connector Questions
, , , ,
1

Summary

User is facing issues with the Amazon Ads Source connector, specifically related to the stream selection and metrics values. They are unsure if ‘Sponsored Display’ is the correct stream for DSP information and are seeking guidance on the correct metrics value for Sales/Orders to match UI figures.


Question

Hey folks

I have a few issues with the Amazon Ads Source and probably do something wrong:
#1: Is “Sponsored Display” the right stream to retrieve DSP information?
#2: What’s the correct metrics-value for Sales / Orders to match the figures in the UI in general?


This topic has been created from a Slack thread to give it more visibility.
It will be on Read-Only mode here. Click here if you want to access the original thread.

Join the conversation on Slack

["amazon-ads-source", "stream-selection", "metrics-value", "dsp-information", "sales-orders", "ui-figures"]
2

Hi,
Sorry but this is not regarding your probelm.
I am also trying to use Amazon ads Source. Have added all required fields like client id, secret, token. But still getting the following error:

'No profiles found after filtering by Profile ID and Marketplace ID'```
Have you encountered this error as well??
3

Hey Anil,
yeah indeed. We run into that too. According to Support the issue is known and somebody is on it

4

Hey, thanks for replying. Do you have any reference link for that, is it a GitHub issue??

5

Nope, its an email-thread I wouldn’t like to share

6

No problem, would you mind sharing the support email id? I couldn’t find it actually

7

Hey sorry for troubling you again but were they able to resolve it by now?

8

Hey Anil
I cannot help you out - we abandoned the Amazon Ads Connector because I figured out that it does not cover Amazon DSP data