Summary
The user is facing an issue with the Shopify connector on a self-hosted instance of Airbyte where some product images are not syncing to BigQuery after updating to version 2.2. They are seeking a solution for this problem.
Question
Hi all, I am running the Shopify connector on self-hosted instance of Airbyte and recently updated my connectors to version 2.2. Syncing to BigQuery. I am noticing that some of my storefronts are not syncing all of my product images. Has anyone had this issue and know of a solution?
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["shopify-connector", "syncing", "product-images", "bigquery", "version-2.2"]
Hello Ben,
I have an issue too with product_images
stream (also syncing to BQ with v2.2).
I just opened <Issues · airbytehq/airbyte · GitHub issue> with exact error message observed.
Is it the same error as you ?
<@U078ABWUUTA>
Just to update, Ive actually just resolved this by clearing the data in products and product images streams and resyncing.
Hope that helps
<@U06TGMUUPJL> okay thanks for the tip. I have reset the images stream before without it fixing the issue but not sure I reset products. I will give it a try
The issue I’m having isn’t related to any sort of error when running the sync with the product_images stream. It actually seems to run without issue. The problem I’m having is that although it says sync complete, I am missing loads of images that are in Shopify
They just don’t get synced. It’s weird
Hey <@U078ABWUUTA>, Im also having the same issue with product images. No sync error but loads of images missing
<@U06TGMUUPJL> I am still having the same issue even after resetting products and product images. I also realized my Shopify source version was outdated so I updated that as well but no change. I have tested the individual GraphQL endpoints as well and was able to confirm there are images there. Not sure what else I can do here