Explanation on how to view API calls in connection logs for a running or completed connection.
How do I see what api call was used in the logs for a connection that is running or was ran?
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To see what API call was used in the logs for a connection that is running or was ran, you can follow these steps: 1. Navigate to the connection’s Job History tab to see the latest syncs. This is where you can find the logs for a connection. source 2. To open the logs in the UI, select the three grey dots next to a sync and select View logs. This will open the full screen in-app log viewer. source 3. If you are troubleshooting a sync error, you can search for Error, Exception, or Fail to find common errors. The in-app log viewer will only search for instances of the search term within that attempt. To search across all attempts, download the logs locally. source 4. To download a copy of the logs locally, select the three grey dots next to a sync and select Download logs. You can also access the download log button from the in-app log viewer. If a sync was completed across multiple attempts, downloading the logs will union all the logs for all attempts for that job. source Please note that the logs include many details, including any errors that can be helpful when troubleshooting sync errors. source If you are unable to access the logs from the UI, you can open the developer mode in your browser, go to the network tab, and monitor the API request that is having a problem. Check the response as there might be some errors there. source
Will the API call only be viewable if there is an error? I can’t seem to see it when there isn’t an error