Hi @alafanechere, thanks for your response!
Lookback window - I tried increasing it and it did not resolve the incorrect records, I am going to try to reset the connection and increase the window to see if that works.
Incremental mode - Some subscription records that have been canceled do get updated records to show the new status. This thread looks like it is saying that the lookback window allows for the sync to be an incremental sync even though stripe does not support it. Is it if the created date is more days ago than the lookback window, the update will not be detected?